We did not do a tour, but rented e-bikes at the location next to Hotel haco in Albuquerque.
First the good: E-bikes were well-maintained and the person... read more working friendly and gave great directions to a place to ride. We absolutely enjoyed our ride.
Now the not so good: It is next to impossible to get in touch with these people! They do not answer their phone at all. I called multiple times, left two voice mails and sent at least two emails. ONE email was returned advising me that they do rent e-bikes and the cost, but no other info and no response to my follow up email. We went there not knowing if we could rent at all.
Our timing was lucky, as a group was just coming back, so we were able to rent two bikes. Unfortunately, they gave us one without a full battery, so when I left the facility, I was already down to only three bars on the battery, and it dropped quickly. I was not able to fully enjoy the ride or go as far as we would have liked because we weren't sure how long the battery would last. We've rented e-bikes in other cities and have always been sent out with a full battery. We ended up returning 30 minutes early because we didn't know when it would die.
This business is in a great location with a ton of potential, but they need to get serious and start answering their phone and emails. Especially because they were the only place we could find to rent ebikes in ABQ. They have an untapped market if they show up.
